Question 1

Are you Gas Safe registered?

Accepted Answer

Yes, all T&M Heating and Plumbing Ltd engineers are fully Gas Safe registered. Gas Safe registration is the legal requirement for anyone working on gas appliances in the UK, and our registration can be verified on the Gas Safe Register website.

Question 2

What areas do you cover?

Accepted Answer

We cover London, Surrey and Buckinghamshire, including areas such as Guildford, Kingston, Beaconsfield, and surrounding towns. Contact us on 07359 297359 to confirm coverage for your specific location.

Question 3

Do you offer emergency call-outs?

Accepted Answer

Yes, we offer emergency call-out services for urgent heating and plumbing failures including boiler breakdowns, gas leaks, and significant water leaks. Call us on 07359 297359 for rapid response.

Question 4

What is a CP12 gas safety certificate?

Accepted Answer

A CP12 is the Landlord Gas Safety Record, a legal requirement for all landlords in the UK. It must be renewed annually and certifies that all gas appliances, fittings and flues in a rental property are safe. T&M Heating and Plumbing provide same-day electronic CP12 certificates.

Question 5

How often should I service my boiler?

Accepted Answer

Boilers should be serviced annually to maintain safety, preserve the manufacturer's warranty, and ensure efficient operation. Regular servicing also helps catch potential issues before they become costly breakdowns.

Question 6

Do you work on commercial properties?

Accepted Answer

Yes, T&M Heating and Plumbing Ltd provides specialist heating and plumbing services for commercial properties including offices, retail spaces and plant rooms. We offer maintenance contracts scheduled outside core business hours to minimise disruption.

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